:: Frequently Ask Questions (FAQs)

+ What does our cheap tickets travel agency offer?

We offer international discount airfares, departure from any  US cities to around the world, however we do not offer domestic airfares.

+ Why can we not search the airfares from your web site?

We do not use data base fares, such as travelocity , sabre , expedia  price line etc, because our discount airfares are much cheaper  than data base fares, just send us e-mail through our web site with your request than we will reply with your itinerary and prices as soon as we can.

+ Do you have guarantee your fares  cheaper than data base air fares?

Yes, We guarantee 100% , Our discount air fares are  much cheaper than  database fares.

+ After reservation, is your airfare price is guarantee?

For guaranteed  air fares price, must be issued by the ticketing dead  line date, which  we will notify  by e mail or fax. After ticketing dead line, we do not guarantee  seats and price for your reservation. Remember, fares are not guarantee un till issue the tickets.

+ Can I refund my tickets?

Once the tickets has been issued, we can not refund 100%  of your ticket price, that means for refund,  penalty may apply  with agency fee plus by air lines  carrier. Generally ,about 60% of the ticket price will be refunded to you. it will take two to six months. Remember some discount air tickets are non refundable, exchange or change date will apply penalty fee.

+ How about used tickets?

100% non refundable for used tickets.

+ Can I change my schedule date?

Before the tickets are issued, you can change it without penalty fee. However after  the tickets are issued, change fee will require by air lines, which will be arranged from USD 150.00 to USD 250.00, depending on air line carriers.

+ How will my tickets be delivered?

If we issue with e –tickets known as electronic tickets, you will receive our e mail that is Including  flight itinerary and receipt for your electronic tickets. If we issue paper tickets, we will sent them via FedEx which require USD 15.00 for shipping fee. You can request regular US mail to save your money, however you have to respond Lost tickets (just in case). Remember, to reissue for the lost tickets you have to call air lines and  penalty fee will apply by air lines.

+ What is the E tickets (electronic tickets)?

E tickets or electronic tickets also know as paper less tickets, are now offered by major airlines. They allow you to travel without paper tickets. Your record will be in air lines Computer systems. when you purchase e tickets with us , you will receive a confirmation vie e mail or fax. Please print and retain this document for use through out your trip.

+ Which  document is required at check-in counter at the air port?

At time of check –in, you will be required to present a government –issued photo ID, If a credit card was used to pay for this transaction, you will also be required to present that  credit card.

+ What if  I lost my e (electronic) document?

Don’t worry , you can contact us or air lines, either one will send it to you with no addition fee.

+ How can I pay for my tickets?

We  accept personal checks, cashier checks, money orders ,credit cards. For personal check will take 5 to 7 business day to be cleared from the bank.

For credit card payment, please go back to our website and fill out the Credit card authorization form  and send it to us by fax or attach with e mail, including copies of front and back of credit card and driver 's license.

 
 
 
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